Inbox rules
- Check at set times, not all day
- If a reply takes under two minutes, do it now
- Archive what's done; inbox is for action
- Unsubscribe from one list a day
Write better emails
- Put the request in the first line
- One topic per email
- Clear subject lines
- Say when you need an answer
Stay safe
Check the sender's address, hover before clicking links, and never send passwords by email.